If I choose more than one pin for my pledge, can I pick the same design for more than one pin?
Yes! Excepting only the KS exclusive 3” Quetzalcoatlus, you may choose any of the unlocked pins, including all or multiples of the same design. You control the reward!
Last updated: October 02, 2020 09:30
How do I choose my pins?
After the campaign ends you will receive an email with a survey which will ask you for your pin choices. You will ba able to specify all of your choices there.
Last updated: October 02, 2020 09:39
What's up with the Exclusive pin?
There is only one exclusive pin for this campaign , the 3 inch Quetzalcoatlus. This means it will never be released after the campaign ends, it will ONLY ever be available through the duration of this campaign.
*There is also a potential unlocked goal ($4500) for a regular 1.5” Quetzalcoatlus design. This will be a DIFFERENT design from that of the 3” Exclusive due to size limitations -> the long shape of the Quetzalcoatlus skull presents different design challenges than the other 1.5” skulls.
Last updated: October 02, 2020 09:39
Do I have to pledge to the highest tiers to get the exclusive Quetzalcoatlus?
The Kickstarter exclusive pin is also available as an optional Add On.
Last updated: October 04, 2020 09:43
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.